Shipping policy

Shipping Policy

Last Updated: 19-08-2026

At VEZORA, we want your shopping experience to be simple, transparent, and reliable. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Shipping Methods

We currently offer the following shipping option:

Standard Shipping
Delivery through our partnered courier and logistics providers.

Shipping options available for your order will be displayed during checkout based on your delivery location and product availability.

2. Order Processing Time

Orders are generally processed within [1m] business days after successful payment and order confirmation.

Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.

Once your order has been processed and shipped, you will receive shipping or tracking information where available.

3. Delivery Timeframe

Estimated delivery time is approximately [6-7]business days after your order has been processed.

Delivery times may vary depending on:

  • Your delivery location

  • Product availability

  • Courier service

  • Weather conditions

  • Public holidays

  • Transportation conditions

  • Unexpected operational delays

The delivery estimate shown at checkout or in your order confirmation will be the most relevant estimate for your particular order.

4. Shipping Costs

Shipping charges are calculated based on the applicable order, delivery location, product, and shipping method.

Standard Shipping: [11.9 RUPEES]

If applicable, any shipping charges will be clearly displayed before you complete your purchase.

From time to time, VEZORA may offer free shipping, promotional shipping rates, or other delivery offers. These offers may be subject to specific terms and conditions.

5. Tracking Information

Once your order has been shipped, we may provide you with a tracking number or tracking link through:

  • Email

  • SMS

  • WhatsApp

  • Your VEZORA account

  • Other available communication methods

You can use the tracking information to check the status of your shipment.

Please note that tracking information may take some time to become active after the courier receives and scans the package.

6. Delivery Address

Please make sure that your shipping address, mobile number, and other delivery details are accurate when placing your order.

VEZORA is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.

If you need to change your delivery address after placing an order, contact us as soon as possible at [kishoreprr47@gmail.com]. We will try to assist you, but changes may not be possible after the order has been shipped.

7. Delivery Issues and Delays

Although we work with our shipping partners to deliver orders within the estimated timeframe, unexpected delays may occur.

Possible causes include:

  • Courier delays

  • Incorrect or incomplete address information

  • Weather or natural events

  • Public holidays

  • Transportation disruptions

  • High order volumes

  • Government restrictions

  • Delivery-area limitations

  • Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact us at [kishoreprr47@gmail.com] with your order number so that we can assist you.

8. Failed or Unsuccessful Delivery

If a courier attempts delivery but is unable to deliver the package because the customer is unavailable, the address is incorrect, or delivery cannot otherwise be completed, the courier may make additional delivery attempts or return the package to us.

If an order is returned because of incorrect customer-provided information or repeated unsuccessful delivery attempts, additional shipping charges may apply where permitted by law.

9. Damaged or Incorrect Orders

If your package arrives visibly damaged, opened, tampered with, or contains an incorrect product, please contact us at [kishoreprr47@gmail.com] as soon as possible.

Where appropriate, we may request:

  • Order number

  • Photographs or video of the package

  • Photographs of the product

  • Shipping label information

  • Description of the issue

We will review the issue and provide an appropriate resolution in accordance with our Return and Refund Policy and applicable law.

10. International Shipping

International shipping: [NOT AVAILABLE]

If international shipping is available, the applicable shipping charges and estimated delivery timeframe will be displayed at checkout where possible.

International customers may be responsible for applicable customs duties, import taxes, local taxes, or other charges imposed by the destination country unless otherwise stated.

International deliveries may also be subject to customs clearance and additional delays beyond VEZORA's control.

If international shipping is not currently available, VEZORA ships only to supported locations within India